Updated November 08 2023
If you have any privacy-related inquiries or requests associated with physical goods, you may contact us by email: email@example.com
Your privacy is in us. We intend to respect your privacy and comply with any applicable law and regulation regarding any Personal Information we may collect about you, including across our websites and web/mobile apps we own and operate.
What Information We Collect
Types and Sources of Information
Some of the information we collect about you identifies you. If it identifies you, we call it “Personal Information.” Personal Information does not include publicly available or anonymized information to the point where a specific individual or household cannot be identified from the remaining information. In all cases, if we associate non-identifiable information with information that identifies you, we will treat it as Personal Information. The information we collect can come in any of the following categories:
a). Personally Identifiable Information (“PII”).
PII is any data that can be used to identify a specific individual or household. You provide this information when you sign up with our Services or interact with our website. For example, when you set up an account (“Account”), we need to collect a few essential details about you, including your name, email address, phone numbers, login IDs, and Geolocation information or addresses. We do not collect PII unless you provide it to us.
b). Health Data.
Health data and information is any information that relates to your past, present, or future physical or mental health or condition and related health care services. We may obtain health information from you or your healthcare provider upon your request and prior approval. We may also collect certain health information such as your height, weight, blood pressure, blood glucose, and gender and display your biometrics based on your input. We will not collect your health information without first obtaining your consent.
Some health information may be considered Protected Health Information (“PHI”). PHI is identifiable health information we create, receive, maintain, or transmit on behalf of an entity regulated by the Health Insurance Portability and Accountability (“HIPAA”) Act. Not all your health data is PHI, even if it identifies you. When you give your healthcare provider permission to send data to us, HIPAA generally no longer protects the information. Ask your healthcare provider for more information when you authorize the disclosure of information to us. If we have PHI, we will use and disclose it only following HIPAA. Please see our Notice Regarding HIPAA
c). Usage and log Information (“Usage Information”).
We collect information about your activity on or through our Services. Usage Information may be stored or accessed using various technologies that may be downloaded to a personal computer, browser, laptop, tablet, mobile phone, or other devices (a “Device”) whenever you visit or interact with our Services. For example, we may collect information about the areas within our website, web or mobile app you have viewed, access times and frequencies, IP addresses, and the URL that referred you to our website or app store.
d). Device information.
We may collect information from and about the Device you use. For example, we collect information about your hardware and software, such as the Device used, operating system version, advertising identifiers, unique application identifiers, and browser type.
e). Information collected by Cookies and other Tracking Technologies.
f). Information from third parties.
We may, from time to time, supplement the information we have about you with information from third parties for various purposes, including to enhance our ability to serve you, to tailor the content to you, to offer you opportunities that may be of interest to you, and to improve the performance of our ads. We also collect information from device sensors such as smart devices and health tracking technologies if you authorize it. We do not intentionally seek out any information about you from third parties that you have not consented to providing or sharing.
g). Created information.
Our underlying technologies use inferences or calculations using available data to develop information specific to you. For example, we calculate your Body Mass Index using your weight and height data if you provide it. We create and collect this information to provide our Service to you.
h). Other sensitive information.
To purchase our Services, we will require you to provide us with a debit or credit card number and the minimum necessary account information to process the transaction. When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question. Note that our ability to resolve your question could depend on you disclosing the required information.
These are the categories of sources from which we collect information:
Information you provide or disclose to us.
Information we get when you use our Services.
Information we obtain from third parties.
We only collect and use your Personal Information when we have a legitimate reason for doing so. We only collect Personal Information that is reasonably necessary to provide our Services to you and for the purposes set forth below.
How We Use This Information
We may collect, hold, use, and share information for the following purposes. Your Personal Information will not be further processed in a manner that is incompatible with these purposes:
To provide you with our Services and the core features of our website or web/mobile apps.
To enable you to customize or personalize your experience with our Services, websites, and web/mobile apps.
For technical assessment, including operating and improving our websites, web/mobile apps, associated applications, and social media platforms.
To contact and communicate with you.
To enforce, investigate, and report on conduct violating our Terms of Service and other usage policies.
To respond to requests from law enforcement and comply with our legal obligations.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To support you and to respond to your inquiries, including investigating and addressing your concerns and monitoring and improving our responses.
For analytics, market research, and business development, including operating and improving our websites, web/mobile apps, associated applications, and associated social media platforms.
For advertising and marketing, we will send you promotional information about our products and services and information about third parties that we consider may be of interest to you.
To provide and improve our advertising services, ad targeting, and ad measurement, including using your precise location information (provided you’ve permitted us to do so), both on and off our Services.
For internal record keeping and administrative purposes.
We collect and use this information strictly for business purposes only and will not sell or share your Personal Information to any third party for profit.
You can always opt out of utilizing the Service and accordingly opt out of our use of your Personal Information by sending an email to firstname.lastname@example.org
Disclosure and Sharing of Your Information
In providing our Services, we may share your Personal Information with:
Related Parties and Affiliates
A parent, subsidiary, or affiliate of our company.
Contractors, meal providers, and/or associated entities.
Our existing or potential agents or business partners.
Legal and Regulatory Authorities
Credit reporting agencies, courts, tribunals, and regulatory authorities in the event you fail to pay for goods or services we have provided to you.
Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings or to establish, exercise, or defend our legal rights.
Third-Party Service Providers
Third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.
Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you.
Third parties to collect and process data.
An entity as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.
We will disclose your Personal Information to other parties not listed above if we have a good faith belief that such disclosure is necessary to:
Meet any applicable law, regulation, legal process, or other legal obligation
detect, investigate, and help prevent security, fraud, or technical issues in our databases, website, or the web/mobile app
protect our rights or property
resolve disputes, inquiries, or complaints, and/or
protect the safety of our users, employees, and others.
Use of Anonymous Information.
We may use Anonymous Information or disclose it to third-party service providers to provide and improve the Services and other purposes consistent with our business operations. We may also disclose Anonymous Information to third parties, including advertisers and partners, for purposes including, but not limited to, targeting advertisements. “Anonymous Information” means information that does not enable identification of an individual user, such as aggregated information about the use of the Services.
Using Tracking Technologies
We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, or modify settings or configurations on your device. The Tracking Technologies that may be used are the following (and subsequent technology and methods later developed that perform a similar function):
Cookies. A cookie is a small text file (typically made up of letters and numbers) placed in your browser's or Device's memory when you visit our website. Cookies may generally be disabled or removed by tools that are available as part of most commercial browsers and, in some but not all instances, can be blocked in the future by selecting specific settings.
Please be aware that if you disable or remove cookies on your Device, some parts of our website, web/mobile app, and/or Services may not function properly.
Web Beacons. Small graphic images (also known as “pixel tags”, “1x1 GIFs,” or “clear GIFs”) that may be included on our sites, services, applications, messaging, and tools that typically work in conjunction with cookies to identify our users and user behavior.
Embedded Scripts. An embedded script is programming code designed to collect information about a user’s interactions with our website, mobile app, and Services, such as the links a user clicks on. The code is temporarily downloaded onto the user’s Device from our web server and/or mobile app or a third-party service provider, is active only while the user is connected to the website and/or mobile app, and is deactivated or deleted after that.
ETag, or entity tag. A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner, ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.
Why do we use Tracking Technologies?
We may use Tracking Technologies for a variety of purposes, including:
Some web browsers and third parties are developing or have developed web browser Do Not Track (DNT) signals. Currently, we do not monitor or take any action concerning these signals or other mechanisms.
Your Privacy and Communication Choices
We may send you marketing content about our Services and products through various communication channels, for example, email, text, pop-ups, push notifications, and messaging applications. You may opt out of these marketing communications by following the instructions in the communications you receive. If you have an Account with us, you may also adjust your communication preferences in your Account settings. You may manage your preferences on your Device for messages sent via push notifications.
If you choose not to receive notifications, you may still use the Services, but you may not receive or be unable to use certain services that involve our interaction.
Providing Personal Information.
At all times, you may choose whether or not to provide or disclose Personal Information or instruct us not to collect Personal Information about you. Note that doing so will limit our ability to provide you with our Services. In some instances, you may not be able to use our Services, as using this information is necessary for the performance of our Services.
Updating or Deleting Personal Information.
We wish to maintain accurate Personal Information. Please let us know if the personal information we hold about you needs to be corrected or updated.
Suppose you are a current customer with an active Account. In that case, you generally may review and edit your Personal Information by logging in and updating the information directly on the website, web/mobile app, or by contacting us through any means on the contact page. If you are not a current customer or no longer have access to your account, you can contact us via the contact page.
If you would like to delete all your Personal Information that we may be storing, you may submit a request to us by sending an email to email@example.com. Your email should include adequate details of your request.
Notices and Alerts.
We will send communications that are required or necessary to send to our users. These notifications contain essential information, and you may not opt out of receiving these communications without canceling our Services and requesting us to delete your Personal Information.
How We Protect Your Information
Security of your information
When we collect and process Personal Information and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We follow generally accepted industry standards, including the use of appropriate administrative, physical, and technical safeguards, to protect the Personal Information submitted to us.
Although we will do our best to protect Personal Information, we advise that no electronic transmission or storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security, you can contact us at firstname.lastname@example.org
Your responsibilities concerning Personal Information
You are responsible for securing and maintaining the privacy of your login information and password(s) and verifying that the Personal Information we collect from you is accurate and current. We are not responsible for the privacy or security of any information on the website or web/mobile app you make publicly available or what others do with the information you share. Please think carefully before deciding what information you share concerning your use of the Services, including Personal Information.
Be aware that certain Personal Information and other information provided by you in connection with your use of the website or mobile app may be stored on your Device (even if we do not collect that information). You are solely responsible for maintaining the security of your Device from unauthorized access.
How Long We Keep Your Personal Information
However, if necessary, we may retain your Personal Information to comply with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific or historical research, or statistical purposes.
International Transfers of Personal Information
Consent and Modification
Additional Rights and Privacy Notices
California Privacy Addendum
(a) We do not knowingly sell personal information nor share it with third parties for direct marketing purposes. However, if we do so in the future, you will be notified and have the right to opt out of the “sale” of personal information;
(c) You have the right not to be subject to discrimination if you exercise any of your rights.
California Consumer Privacy Act of 2018
California Online Privacy Protection Act
Notice regarding HIPAA and our Privacy Policies